Use the following query
select distinct fcr.printer, fu.user_name,
fu.description, count(*) jobs
from apps.fnd_concurrent_requests fcr, apps.fnd_user fu
where fcr.requested_by = fu.user_id
and (fcr.printer is not null and fcr.printer not in ('noprint','LOCAL_PRINT','LOCAL','LOCAL_PRINTTO', 'LOCAL_PREVIEW'))
group by fcr.printer, fu.user_name, fu.description;
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